Staff were snobby and rude. Blamed me for scratches on the clasp of my bag (it was 2 weeks old!) and then called out that it was 'likely a second or inferior product' as my dad had bought it for me in the sale- I have accessorise bags that wore longer than that!!!! Mulberry customer service online put this right for me. I will not go back in that shop.
Probably the best department store in London. This one isn't just a tourist attraction, it actually has a good range too. Well worth a visit and plenty of cafés and restaurants to rest in too.
Went with the wife today today to treat her with a new pair of shoe. The customer service was on point, very attentive, polite and helpful.
We went when there wasn't a sale so it was fairly quiet. Would definitely go back again.
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